Privacy Notice

What personal data we collect

We only collect personal data when you provide it to us with your consent, or where it is provided to us in the course of our legitimate business interests, which include sales and direct marketing; provision of accountancy and related services; responding to customer enquiries, and employment. The purpose of our processing will always be made clear to you at the time of collection, and where appropriate you will be given the opportunity to specify how personal data is to be gathered, used and destroyed.

How we use personal data

Where you provide personal data to us such data will be used only for the purpose you have requested. We use automated decision-making tools when processing personal data, for example when generating tax returns. However, we always manually review such decisions where they may have a legal effect on you.

With whom we share personal data

We share personal data with other organisations where we are required to do so in order to provide the services you have contracted from us. This sharing includes data shared with:

• subcontracted bookkeepers;
• third-party processors including accounting software services and payroll providers;
• HMRC, Companies House and other government bodies as required for the services provided or where we are under an obligation to do so.

We may from time to time share personal data with professional colleagues such as specialist advisors or independent financial advisors where requested to do so by you.
We do not sell, rent or lease personal data.

Overseas transfers

We don’t transfer personal data overseas except where we are required to do so as a result of client activities, for example where we use third-party cloud-based services, or when asked to do so by you. When personal data is transferred, we ensure that appropriate legal and technical safeguards are in place.

How we secure personal data

We are committed to securing personal data. We will take appropriate steps to ensure that personal is not lost, stolen or modified, and that it is used only for the purposes for which it was collected.

Your rights over your personal data

If we hold personal data about you then we will endeavour to keep it complete, accurate and up-to-date. If you wish to obtain copies of personal data we hold on you; to object to processing; to amend an inaccuracy; to restrict how we use personal data about you; or to have data about you deleted from our files then please contact us at the address below.

Cookies

We use session cookies to operate this website. The website does not automatically capture or store personal information from visitors to the site, and we do not use website analytics. Our hosting provider uses a single session cookie for load balancing purposes – no personal information is stored and the cookie is removed when you close our website in your browser.

CCTV

Our business premises use CCTV for the prevention and detection of crime. We do not access recordings except when there is a requirement to do so for the investigation of incidents, and recordings are automatically erased if not used.

Contacting us

Applewood LLP is a Limited Liability Partnership Registered in England and Wales No. OC338860 whose registered office is St Mary’s House, Church Street, Bentworth, Hants GU34 5RD. We’re registered as a data controller with the UK Information Commissioner’s Office, Z1514997. You can contact us by email at info@applewoodllp.com, or by phoning 01420 560682.

Complaints about processing

If you have a concern or complaint about our processing of personal data, please contact us at St Mary’s House, Church Street, Bentworth, Hants GU34 5RD, or call 01420 560682, or email info@applewoodllp.com.

If you are not satisfied with our processing of personal data, how we have responded to your complaint about the processing of personal data, or you believe our processing of personal data is not in accordance with the law, you have the right to complain to the Information Commissioner’s Office (ICO) by calling +44 (0)303 123 1113, or visiting https://ico.org.uk/concerns/

Revisions to this policy

In the event that this notice is changed at any time, the date and nature of the change will be clearly indicated. In the event that the change has a material impact on the handling of your personal data, we will notify you.

Policy first published 15/9/16. Revised 14/4/18. (c) Applewood LLP 2018